Most people would have been discouraged to start a business in March of 1982. The country was in the middle of a recession, and economic conditions were not favorable for embarking on a new business venture. However, the late Howard Klein, the original Founder of Valley Supply and Equipment Company, seized the opportunity to start his own company.
Klein began his career as a sales representative for Gardner-Denver. After two years, he went to work for one of its dealers, Lutherville Supply & Equipment, eventually becoming Vice President and general manager of the company. In 1977, Alban Tractor Co. purchased Lutherville Supply and operated it as a subsidiary. Klein continued with Lutherville Supply as president and general manager.
By late 1981, Alban Tractor decided to close Lutherville Supply. Klein knew this was his opportunity to open his own business. He knew the area and was a veteran of the construction equipment business. He already had a loyal customer base, and he had dedicated employees. With these crucial elements, he knew his business would prosper.
On April 1, 1982, with seven employees and many of the same product lines that had been carried at Lutherville Supply, Valley Supply & Equipment Co., Inc. opened it’s doors in Funkstown, Maryland. Since this time, the business has enjoyed spectacular growth across the construction, access and paving industries.
In 2003 Valley Supply added the JCB construction equipment product line including telehandlers, backhoe loaders, skid steer and compact track loaders, compact excavators, wheel loaders, hydraulic excavators and the one and only JCB Teleskid, the only telescopic skid steer on the market. The JCB line has become an integral part of our business for both sales and rental. We’ve learned a lot about JCB products over the last 15 years and have become our customers go-to source when they have one-off applications that require machines equipped to handle the harshest applications.
In addition to adding product lines, Valley Supply has been focused on it’s rental business, recently expanding our rental offering. As we push this rental fleet forward, we’re getting requests for equipment we’ve typically never had before. As those requests repeat themselves, we add to our fleet and expand our offering and models offered ensuring our customers’ needs are easily met no matter the job.
Excellent product support and customer service continue to be major factors in our success. We continually invest in training for everyone from our sales force to our parts and service staff, sending them all over the country to attend training events hosted by JCB, JLG, LeeBoy, Honda, Wacker, Atlas Copco, Felling Trailers, Jonhston Sweepers and other manufacturers. We also keep our team engaged and up to speed with telematics technology which means we are able to reach out to our customers as routine service is needed, saving them the hassle of monitoring hours themselves and having to call and schedule an appointment.
From a single location with seven employees, Valley Supply has grown to include approximately 30 employees and 3 locations. Today, the company is run by Howard Klein’s two sons, Brandon and Adam who continue to focus on the company’s original mission: To contribute to the success of our customer’s business and profitability by consistently providing the right solutions. We serve as an extension to our client’s business activities, providing a level of service that will exceed their expectations. Our business ethics and conduct reflects the highest sense of urgency, while enhancing the personal, professional and economic well-being of our employees, customers, vendors and the community.
Valley Supply and Equipment Company Inc.
20332 Leitersburg Pike Hagerstown MD 21742
Phone: (888) 890-8165 Fax: (301) 797-3126
Toll Free Phone: (888) 890-8165